Cancellation And Returns:
You as a customer can make a cancellation request, however The Lifekart reserves the right to accept/decline the request based on the order status. We will refund any payments already made by you within seven working days, if the order has not been despatched from our warehouse. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
The company does not have a return policy unless if the product is damaged, or wrong product has been sent to the customer. In case of return due to the above mentioned reason, You may initiate the return by putting a request for the product purchased within 3 days of the delivery of the product for reasons clearly mentioned in your request form. The product, as well as the packaging and warranty card (if any), should not in any way be damaged. For any damage during the return transit of the products (self-shipped), The Lifekart will not be responsible, and the same would be returned to the customer.
Returns Pickup and Processing:
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address. While requesting to return the product, the customer should clearly declare the reason for the return along with images. Pick up: The Company offers a free pick up service in selected locations. When you submit your request for return/exchange, you’ll see the availability for pick up in your area. Shipment by self: We shall reimburse the shipment amount to you provided you have met all the conditions of our return policy. Also, the reimbursement process shall start upon the acknowledgement of the courier slip of the shipment (We take three (3) business days from the date of receipt of the products to initiate NEFT transfer and seven (7) days for refund into your Credit/Debit/Net banking account, after the returned item has reached us, and quality check is successful).
You Agree and Confirm
- That in the event of a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by The Lifekart for redelivery shall be claimed from you.
- That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. The Lifekart reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), The Lifekart has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Site for any of the following purposes:
- Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer systems.
- Interfering with any other person’s use or enjoyment of the Site.
- Breaching any applicable laws;
- Interfering or disrupting networks or websites connected to the Site.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Modification of Terms & Conditions of Service
The Lifekart may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Cochin shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by The Lifekart and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Cochin. The High Court of judicature at Cochin alone shall have the jurisdiction and the Laws of India shall apply.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the property of The Lifekart. Such disclosure, submission or offer of any comments shall constitute an assignment to The Lifekart. of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, The Lifekart owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. The Lifekart. will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. The Lifekart is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. The Lifekart does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the Site. You grant The Lifekart the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify The Lifekart and its affiliates for all claims resulting from any comments you submit. The Lifekart and its affiliates take no responsibility and assume no liability for any comments submitted by you or any third party.
Copyright & Trademark
Gowell International Traders Pvt Ltd, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this website does not confer and shall not be considered as conferring upon anyone any license under any of The Lifekart or any third party’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Gowell International Traders Pvt Ltd. Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Gowell International Traders Pvt Ltd. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Gowell International Traders Pvt Ltd, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply The Lifekart, endorsement, sponsorship or recommendation of the third party, information, product or service. The Lifekart is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Gowell International Traders Pvt Ltd or its licensees and suppliers and protected by Indian and International copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the contents on this Website is strictly prohibited. Unless otherwise noted, all contents are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by Gowell International Traders Pvt Ltd. One of its affiliates or by third parties who have licensed their materials to Store Name. and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all contents on this Website is the exclusive property of Store Name. and is also protected by Indian and International copyright laws.
You understand that by using this Site or any services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, The Gowell International Traders Pvt Ltd and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless Gowell International Traders Pvt Ltd, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Gowell International Traders Pvt Ltd or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the/your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or The Lifekart. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. The Lifekart may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site. Such termination will be without any liability to The Lifekart. Upon any termination of the User Agreement by either you or The Lifekart, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. The Lifekart’s right to any comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.